Customer Reviews
Brian Howell was absolutely amazing. He went above and beyond from the moment I walked through the door until the sale was final. Absolutely amazing ans highly recommend this dealership and salesman. Thank you!
My Jeep service visit started off a little frustrating, but the service team turned things around by keeping me updated while my Jeep was in the shop. I appreciated knowing what was going on and how well they communicated throughout the visit.
I had a great experience with Ashley! Jones answered every question and made it so easy. Excited to get on the road!
Jessica at Jones Jeep in Savannah Tennessee was very helpful and great to work with, as were the people in the other departments! Made the experience enjoyable 😍 We love our new Jeep Rubicon!
Brian Howell will most definitely do anything he can to make you feel comfortable and at ease. Very nice man
We had a great experience buying from Jessica Mckenzie! She put us in exactly what we wanted.
Ashley was very communicative, made everything work out. 10/10 would recommend
They made the process easy and comfortable.
Very please with Jessica and all of the managers. This was my first experience with Jones. Can’t wait to receive my vehicle!
Im very happy with the Sales AND Sevice Dept. @ Jones Ram Savannah..
I did not purchase my vehicle from this dealership but decided to have my service work done here as it was closer to my home. This was my second servicing trip over the past 3 months. Scheduling has been quick and easy, staff polite and helpful. And service manager super quick to get back to me on a part question.
Ryan was an amazing car salesperson! He was friendly, helpful, and very professional throughout the entire process. He made everything easy and stress-free, answered all my questions, and made sure I felt comfortable with my decision. He went above and beyond to make sure I had a great experience. I highly recommend Ryan to anyone looking to buy a car! If you’re looking for someone who truly cares about their customers, Ryan is the person to see. Thank you, Ryan, for making the car-buying experience such a great one!
Brian Howell was amazing. He took in counter in everything we wanted and got us in a amazing SUV Thank you again
Brian Howell was excellent and met all of my expectations in buying a new vehicle. He made it easy. In and out.
Great place..was very thoughtful and helped me resolve all issues quickly..Will definitely use them again
I had an easy experience dealing with Ryan. He was patient and consistent with me through the whole process. He never pushed me in any kind of way and he supported what I wanted and how much I was gonna be paying and we came to a good deal.
This was the best car buying experience i have ever had. In large part thanks to Ryan. He actually took the time to listen to what i wanted and set out to put me in the truck i was looking for and not just the first truck i payed any attention too. Thats huge in my book. Nobody seems to care as much about the customer as they care about the sale. Rayns only concern was putting me in the truck i wanted. The rest of the team was very proffesional and friendly. When i walked away i feel like ... Read More Google - Oct 10, 2026
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Brian Howell was great to work with! He made the process super easy!
Ohh.. what a amazing team you have there... from Brian who helped me the second he arrived to work.. to the finance department. I really would like to take a minute to put a Huge Shout Out to the females in the office, soo many females now days are so unpleasant to other females , You Have a AMAZING TEAM of Females that really accent you all. They are so nice and welcoming..
Brian was fantastic to work with!
Everyone was very knowledgeable and friendly from sales to parts and service. It was a good experience from start to finish .
Brian Howell was absolutely AMAZING! He made our sons and our dreams for him come true!! Thank you so much Brian and Jones CDJR!! You will always be a remembered part of our lives!
The team in the service department are great people, listened to what I had to say and described to me all the possibilities with my issue and then in a very short time had my jeep ready to go. Just a great experience all the way around
A lot of red flags from the get go that I shouldn’t have ignored. People were pushy (more than normal) and weren’t concerned with making the customer comfortable. We made a deal and I got a loan through my credit union which or course they weren’t thrilled about. The loan was closed and check was waiting to be picked up. Thankfully before making the almost 3 hr drive to pick the vehicle up I happened to notice that on my purchase order they didn’t include my current payoff which they had listed in previous estimates, as well ... Read More Google - Sep 25, 2026
Gage was so helpful and answered all of my questions. He did everything he could to get me in the vehicle I wanted.
Jessica does a great job helping you get the exact vehicle you want. So does the rest of the team. When it comes time to purchase again. Jones is where ill go.
They weren't very friendly
Very friendly and fixed my vehicle, will be doing business with jones again
Ashley was amazing picking us up from enterprise. Answering all questions. Best nationwide prices guaranteed.
Best prices i could find nationwide. Ashley was willing to go the extra mile picking my son and I up from enterprise answering all questions I had there was alot. From Sales to Financing they really have a amazing team!!!
I had the opportunity to meet Brian Howell today when I was looking for a car. He made car shopping so effortless and easy for us and sent us home with a car we loved. If you are looking for hassle free car shopping come to Jones and ask for Brian!
This was our first time buying at Jones and it was hands down the best and easiest experience we’ve ever had. Brian Howell went above and beyond. He stayed late and was very helpful. Will definitely buy from again in the future.
We had a fantastic experience buying a new truck with Ashley and Max
Bought a jeep from them and it was an excellent experience. There was an issue with the jeep and they picked it up from my house 2.5 hours away and fixed it for me. I would highly recommend Jessica Mckenzie for your sales rep and if you need their service department, Max the service manager is top notch to deal with and will make sure to take care of your needs.
Best service ever! Ask for Ashley. She has cookies!
Wonderful sales team and finance dept. Ashley goes over and beyond to take care of her customers. Today's purchase was a 26 Ram 2500. Im so pleased with this purchase. Give them a call or stop in
Ryan Davis is giving car salesman a good name great guy real good worked with us for several days to find my wife the perfect car appreciate it
Great dealership
Jessica McKenzie was very friendly and really went above and beyond to get the truck I wanted down to an affordable rate for me. Josh Scott is outstanding as well. Everyone at Jones is really great.
Brian and Gage did a great job helping my husband find his new truck. Thank you
This will be my third purchase at Jones in Savannah, TN. Ashley and Brian were fantastic representatives of this dealership. I can’t say enough about their courtesy and professionalism. Mr. Jones, you should give them a bonus!!
Staff was great! If you are in the market for a new vehicle we highly recommend Jessica McKenzie. She really went the extra mile to accommodate our needs.
Bryan is very professional and makes doing business easy! buy a car from him for the beat deal!!!
Went in yesterday to look @ a Used Vehicle, walked out with a Brand New One, couldn't pass up on the Deal!! Thank ya Gage!! This is probably one of the Best Dealerships that I have ever dealt with!!
Ryan was very helpful and answered every questions and concerns. He made the process easy and quick. Highly recommend.
Jessica was really down to earth, and she was really helpful.
Brian was excellent throughout the entire process. Very satisfied with my purchase !!
This was my 2nd time buying a vehicle from here in the past 5yrs. I occasionally use them for maintenance so have nothing but good thkngs to say all the way around from Customer Service, Salesman (Brian) and Financing (Destiny). I'll more than likely buy my next truck there also down the road when that time comes also, definitely a Dodge truck guy now
They were great to work with the truck is great and it was delivered in great shape
Haven't contacted dealer in over a year, blocked all their numbers and they are still filling up my voicemail somehow everyday
Wish I could give zero stars. Drove 2 hours to look at a vehicle with a confirmed appointment that morning. Show up to a truck with a sold sign. Said they took a deposit on it over the weekend. They never mention that when they called me afew hours prior. Horrible way to do business and treat people. Said we can find you a different one… ya at that price and those options? Just another typical dealer.
Very friendly and caring dealership take very good of there customers and the staff was excellent
I was in a pinch. They understood. Worked me in earlier than expected. Had the part in stock and had me back going in less than 24 hours.
My sales person, Ashley, worked diligently to find the right Jeep Gladiator for me. No pressure at all and got me the best price too.
I had a recall on truck, it took several weeks to get parts. Jones stayed on getting the part. The delay was not dealerships problem it was manufacture fault of sending them the part. Both Rachel at Joe's gmc and Angie and Jone Dodge stayed on it. Thank you
Trade / Purchase went great! Appropriate the help Ashley and Ryan. Will do business here again.
Yes. I was traveling through on vacation from Maine and had only 2 days available to get a needed oil change. Your service department scheduled me in and did a fantastic job. Everyone there treated me great. Hats off to your valuable service department.
Outstanding service and extraordinary attention to the needs of the customer. Job very well done! You definitely have a satisfied customer that plans to return.
They were professional, reasonably priced, and competent. I’ll be coming back next time my truck needs serviced.
I had an extremely bad experience with this company. They made a hard pull on my credit, they approved my purchase, made me put full coverage insurance on it before I could take it home. I brought it home a few days ago and got a call this morning saying if I didn't give them $3000.00 that I have to give the car back.
Very excellent and polite with us also very knowledgeable about the vehicle both in finance and the processing of the whole process
Great team awesome salesman to awesome financial team experience was great looking forward to more vehicles from jones
They Helped me get in the vehhicle I want. I am enjoying my Toyota Highlander!!
The staff offered friendly service, customer service was great! I was afraid I would have to wait for an appointment and they got me in faster than I expected. I had a few concerns and everything was explained well and I was treated like a customer should be treated. For that reason, I will be a repeat customer.
That team of mechanics are absolutely "WONDERFUL". They rectified "EVERY ISSUE" that I was having with my 2016 Chrysler Town & Country van. They have a very satisfied customer in me. This was my first time coming to them for service, but I will be returning for any future repairs needed. They have a new committed customer in me. Keep up the good work gentlemen, till next time. THANK YOU!
I trust these guys, they have helped me in a pinch several times.. Also when they can I get a little senior citizen discount. This is the 5th vehicle we have bought over the years. Not just at this dealership but the Nissan and GMC and Dodge also. Thanks for that.
Amazing dealers ,will go back so good to us the only place I would buy a truck Diane Singer
Wonderful fast service at Jones. It made buying a car so easy and hasslefree… It was a pleasant experience! I would definitely recommend them! Ashley was GREAT!
I have a recall on my vehicle. I have been calling for a year for an ETA on my parts to come in.. The 4th time I called, I was told there is no open orders in my name. I have reached out since with no communication.
Great service! Will be back! Everyone was great to work with! Kind and friendly service!
Best Dealership to work with!!! Mr Thomas was my salesman and made sure my buying process was easy and understanding. If I could give 10 stars I would. If your looking for a vehicle Jones CDJR Savanna TN is the best place to go to. They will get you in and out and make sure your taken care of. Well I'll say my salesman did Mr Thomas was the BEST!!! Very friendly environment and welcoming. This will be my Dealership from now on. As long as they are in business I will be purchasing all my vehicles from Jones CDJR!!! ... Read More DealerRater - Aug 3, 2025
Excellent service from the first call to the point of delivery to our front door. Ashley was amazing. Will recommend to anyone looking for a new /pre-owned vehicle.
I enjoyed the respect the sales man had and the speed they done to get me in and out with no problems
Jennifer and her team went above and beyond for us in the purchase of the 2025 2500 RAM Laramie. We appreciate your dealership. We've always though you were fair, professional, and gracious. This is our second deal with you all!
Ashley really helped me with pictures and videos before I made the hour and half drive to the dealership. She and Max made buying very seamlessly. I will definitely be doing business with them again in the future.
She has been very nice and considerate through the process of having my car fixed
You guys sold me a piece of crap first month I had it the starter broke and need it fixed now the transmission went out and you guys want me to pay 59 hundred dollars to fix it because the warranty place won't fix it because I went over 200 thousand miles well it hard to get a oil change when you r on the road. I just want you to know I will start writing bad reviews on your website site and I will have others that have either same treat share there opinions of your dealership.
Don't buy a vehicle from this place I bought a 2020 jeep and since I have bought it I have had nothing but trouble with it. The starter went out and then now the transmission went they want me to pay 59 hundred dollars to fix it.
This is a true small town dealership with an excellent management team and sales department very easy to deal with. They will make sure you are happy and make you a great deal.
Everyone was super kind and helpful! Great experience! No pressure! Would gladly recommend to my friends and family! Bottom line, they did what that said they would do and I appreciate that.
I had a very nice experience with the sales person. He was very informative about the vehicle operation
They got the vehicle i wanted from another dealership and made the whole buying process super easy.
Very professional & courteous staff at all levels sales, finance & service and clean organized facility and very knowledgeable of their products & willing to help atall Levels 10+
They were awesome and so easy to work with. This is the second vehicle that I purchased from them and would highly recommend
This is a great dealership I would recommend them to someone in the future thanks
Great people to work with everyone was pleasant and professional to work with. I would recommend anyone needing a vehicle go to jones.
The sales and service staff were very helpful & friendly! I will definitely be back on my next vehicle purchase!
Great place to buy a vehicle. Shopped around before coming to Jone’s and couldn’t find a better deal.
There was a problem but after talking with Rebeca the service manager they handled the situation in a professional manner.
Dustin was very helpful. He was very knowledgeable. Everton at CDJR was very respectful and nice.
Worth the drive for buying a vehicle, saved a lot of money by choosing Jones automotive dealership. Unbeatable power train warranty and dealer rebates sealed the deal for me!